Chromatography Users Survey-

First Name:
Last Name:
E-mail:
Title:
Organization:
Type of Laboratory:

Are you Working In?

R&D
Analysis
Industrial/ Production

Type of Chromatography-materials used:

HPLC
Analytic
Chiral

Length and i.d. of column:
Stat.phase:
Price of a column:
Amount of Columns Per Year:

Achiral

Length and i.d. of column:
Stat.phase:
Price of a column:
Amount of Columns Per Year:

Capillary column

Chiral Achiral

Length and i.d. of column:
Stat.phase:
Price of a column:
Amount of Columns Per Year:

TLC

Chiral
Achiral
Glasplates
Alugram
Polygram

Sizes used generally:
Price per pack:
Amount of packs per year:

Who provides you with chromatography equipment and materials?
Please provide name, address, % use, and state of manufacturer or dealer/distributor.

HPLC

1.
2.
3.
4.
5.

1.
2.
3.
4.
5.

TLC

1.
2.
3.
4.
5.

Which supplier services you best?

Manufacturers
Dealers/Distributors

Why?

What is the typical time you have to wait between ordering and the delivery of supplies?

1-5 day(s)
1 week
2 weeks
1 month
more than 1 month

Are you working with?

validated methods
fixed protocol methods
development of proprietary methods

Do you often have personal contact with your supplier or do you only interact by phone, fax, email, or mail?

Are your needs for materials and equipment properly satisfied?
Timely serviced?
Do you interact with your suppliers?
Is skilled technical support readily available?
Remotely or in person?

Would you find it useful to have as needed personal interactions with your supplier's senior technical staff? On what basis? What support do you wish for, but are not getting from current suppliers of Chromatography services? What was your prior experience with your suppliers, in the USA, overseas? How critical is prompt technical service to our operation?

Thank You!
Best Regards
Laubscher Labs